"The most simplified and intuitive OpenText Content Suite/Extended ECM management solution"

Fuse Management Central is a web administration console for OpenText Content Suite®/Extended ECM, providing to Customers and Managed Services teams a unified management and monitoring solution, introducing a new layer of security on system administration, shortening the system administration learning curve and providing administrators with a multi-level 360º view over your system components, leveraging real-time notifications across multiple channels.
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Service Report

Service Report

The Service Report feature, available in Environments List and in Environment details pages, allows users to create an automatically generated report describing the OpenText application status, availability and performance for one or multiple environments, covering a customized period in time. This report provides information regarding status, health, detected alerts and the efficiency of the OpenText Content Suite infrastructure.

Insight & Control

Keep track and clearly understand all of your EIM landscape application details, deepening its details through environments, their systems and respective components.

Insight & Control
Time-Machine

Time-Machine

All system status data (components, performance, threads usage, …) are correlated and can be visualized at any point in time. By using the Time-Machine feature administrators can “go back in time” and navigate into all Fuse Management Central interfaces as if they were on that specific moment in time, allowing to quickly pinpoint issues and drill-down into metric details.

System Monitoring

System Monitoring

Fuse Management Central has a built-in knowledge base, based on OpenText Content Suite®/Extended ECM administration best practices, covering various behavioural scenarios and proactively alerting you of incorrect or low-performance system components.

System Administration

System Administration

With Fuse Management Central intuitive user interface, administrators can now perform their administration tasks directly from a system component, maintaining the context and understanding of it. And, if it's business hours, administrators can opt to schedule any administration task, such as configurations, avoiding manual off-hours tasks.

Fuse

Managing Content Suite/Extended ECM

Will never be the same...

Time is a limited resource so why not leave the most complex and boring tasks for the machines! Our goal and vision is to provide a simplified solution to understand and harness the power of the best and more powerful ECM solution on the market, OpenText Content Suite/Extended ECM.

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Update
Release 1.2 new

What's new in Fuse Management Central?

OpenText Content Suite 20.4 compatibility

The System Object Volume is now a managed system component, with enhanced management capabilities while leveraging the Time-Machine and Scheduled Operations features, including:
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    Admin Servers list with management capabilities
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    Admin Server processes list and management capabilities
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    Data Sources (All): Enhanced Data Flow with management capabilities
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    Data Sources (All): Enhanced Partition Map with management capabilities
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    Search stats and performance chart

Thread details have evolved to the first stage of its analytic capabilities, allowing Administrators to compare all, or selective systems and/or environments, thread metrics for performance analysis or bottleneck/other findings.

Several enhancements added to Fuse Management Central Alert Manager, adding more control over it:
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    Administrators can now enable or disable specific alert types, globally suppressing each disabled alert
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    Administrators can now enable or disable which alerts will use the Email Notification Channel to notify system owners, or others, by email
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    More alert types added to Alert Manager

Added compatibility to Fuse Management Client to be deployed using OpenText System Center.

Systems and Environments list now allow to reload charts based on the filter criteria.

Fuse Management Client logic, performance and log improvements.

Enhanced interaction between all system entities (Systems, Environments, Admin Servers, …), allowing one to navigate to any displayed entity by going to its details page.

UI/UX improvements

Many more...

OpenText Content Suite 20.4 compatibility
System object volume
Threads
Alert manager
OpenText System Center
Systems
Fuse Management client
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MyMeta

What happens when your company adopts a new software program?

  • 1

    You need to engage the users, who are accustomed to different procedures.

  • 2

    You need to train them in order to exploit the potential of the new software application, making sure that they know its procedures.

  • 3

    You need to provide user manuals and FAQs.

  • 4

    You need to make a help desk available.

  • 5

    You need to provide ongoing updates on the implementation of new features.

You will also need to do the following:

  • 6

    train the new hires.

  • 7

    repeat training in case internal processes undergo any changes.

What about the users ?

After the initial engagement and training phase, users need to deal with:

  • Icon New and often complex interfaces
  • Icon Complicated procedures they cannot carry out
  • Icon Countless steps without remembering how and in what order to perfom them

What happens?

  • Icon Loss of enthusiasm
  • Icon Need for new training
  • Icon Continuous consultation among colleagues
  • Icon Constant search for information within user manuals
  • Icon Your help desk is bombarded with requests, often repetitive ones
  • Icon Processes and procedures are left incomplete
  • Icon Data input errors
  • Icon The application is generally not used, especially when its use is not mandatory
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Minium

The Swiss Army Knife for testing Web Interfaces in the most simple and powerful way.

Minium is a web testing automation platform that ensures all your web applications are always fully functional, in all the different browsers and operating systems.

If something is not working as expected, you (the business owner) get a notification and get a video with the error the user is getting. You can also access the Minium Manager console and access detailed reports on the tests execution and results.

The beauty of the product is how easy it is to write tests. Writing new tests gets almost as easy as writing English or hitting the record button. There’s a specific console available for it.


Smart Permissions is a module for OpenText™ Content Suite™, improving content access and extending the audit log, leveraging user experience in accessing content, improving user adoption on the platform.

Some of the key features are:

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