"The most simplified and intuitive OpenText Content Suite/Extended ECM management solution"

Fuse Management Central is a web administration console for OpenText Content Suite®/Extended ECM, providing to Customers and Managed Services teams a unified management and monitoring solution.

Introducing a new layer of security on system administration, shortening the system administration learning curve and providing administrators with a multi-level 360º view over your system components, leveraging real-time notifications across multiple channels.
Fuse Management Central
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highlights

Maintenance Windows

Maintenance Windows

Maintenance Windows is now an available feature, allowing system administrators to schedule one-time or recurring time windows to perform potentially disruptive actions on managed systems, such as backups, updating drivers, applying patches, among others. System administrators can define the scope of the Maintenance Window scope to individual/selective managed systems or to one or more environments (e.g. PROD and QA).

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ServiceNow Integration

Out-of-the-box ServiceNow integration, providing a tight and transparent interaction between Fuse Management Central and ServiceNow by automatically creating, updating, or resolving ServiceNow incidents based on Fuse Management Central's Alert Manager activity and rules set.

features

at a glance

Fuse features

Time-Machine

All system status data (components, performance, threads usage, …) are correlated and can be visualized at any point in time. By using the Time-Machine feature administrators can “go back in time” and navigate into all Fuse Management Central interfaces as if they were on that specific moment in time, allowing to quickly pinpoint issues and drill-down into metric details.

System Monitoring

Fuse Management Central has a built-in knowledge base, based on OpenText Content Suite®/Extended ECM administration best practices, covering various behavioural scenarios and proactively alerting you of incorrect or low-performance system components.

Storage Provider Management

Managing Storage Providers has never been so simple and straightforward, administrators can now have a centralized solution with enhanced health, status and performance observability while allowing to manage single or multiple Storage Providers.

Service Report

The Service Report feature, available in Environments List and in Environment details pages, allows users to create an automatically generated report describing the OpenText application status, availability and performance for one or multiple environments, covering a customized period in time. This report provides information regarding status, health, detected alerts and the efficiency of the OpenText Content Suite infrastructure.

System Administration

With Fuse Management Central intuitive user interface, administrators can now perform their administration tasks directly from a system component, maintaining the context and understanding of it. And, if it's business hours, administrators can opt to schedule any administration task, such as configurations, avoiding manual off-hours tasks.

features

at a glance

Fuse features 1 2 3 4

System Administration

With Fuse Management Central intuitive user interface, administrators can now perform their administration tasks directly from a system component, maintaining the context and understanding of it. And, if it's business hours, administrators can opt to schedule any administration task, such as configurations, avoiding manual off-hours tasks.

1 Time-Machine

Time-Machine

All system status data (components, performance, threads usage, …) are correlated and can be visualized at any point in time. By using the Time-Machine feature administrators can “go back in time” and navigate into all Fuse Management Central interfaces as if they were on that specific moment in time, allowing to quickly pinpoint issues and drill-down into metric details.

2 System Monitoring

System Monitoring

Fuse Management Central has a built-in knowledge base, based on OpenText Content Suite®/Extended ECM administration best practices, covering various behavioural scenarios and proactively alerting you of incorrect or low-performance system components.

3 Storage Provider Management

Storage Provider Management

Managing Storage Providers has never been so simple and straightforward, administrators can now have a centralized solution with enhanced health, status and performance observability while allowing to manage single or multiple Storage Providers.

4 Service Report Service Report

Service Report

The Service Report feature, available in Environments List and in Environment details pages, allows users to create an automatically generated report describing the OpenText application status, availability and performance for one or multiple environments, covering a customized period in time. This report provides information regarding status, health, detected alerts and the efficiency of the OpenText Content Suite infrastructure.

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