Service Report
The Service Report feature, available in Environments List and in Environment details pages, allows users to create an automatically generated report describing the OpenText application status, availability and performance for one or multiple environments, covering a customized period in time. This report provides information regarding status, health, detected alerts and the efficiency of the OpenText Content Suite infrastructure.
Insight & Control
Keep track and clearly understand all of your EIM landscape application details, deepening its details through environments, their systems and respective components.
Time-Machine
All system status data (components, performance, threads usage, …) are correlated and can be visualized at any point in time. By using the Time-Machine feature administrators can “go back in time” and navigate into all Fuse Management Central interfaces as if they were on that specific moment in time, allowing to quickly pinpoint issues and drill-down into metric details.
System Monitoring
Fuse Management Central has a built-in knowledge base, based on OpenText Content Suite®/Extended ECM administration best practices, covering various behavioural scenarios and proactively alerting you of incorrect or low-performance system components.
System Administration
With Fuse Management Central intuitive user interface, administrators can now perform their administration tasks directly from a system component, maintaining the context and understanding of it. And, if it's business hours, administrators can opt to schedule any administration task, such as configurations, avoiding manual off-hours tasks.
Time is a limited resource so why not leave the most complex and boring tasks for the machines! Our goal and vision is to provide a simplified solution to understand and harness the power of the best and more powerful ECM solution on the market, OpenText Content Suite/Extended ECM.
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What's new in Fuse Management Central?
OpenText Content Suite 20.4 compatibility
Thread details have evolved to the first stage of its analytic capabilities, allowing Administrators to compare all, or selective systems and/or environments, thread metrics for performance analysis or bottleneck/other findings.
Added compatibility to Fuse Management Client to be deployed using OpenText System Center.
Systems and Environments list now allow to reload charts based on the filter criteria.
Fuse Management Client logic, performance and log improvements.
Enhanced interaction between all system entities (Systems, Environments, Admin Servers, …), allowing one to navigate to any displayed entity by going to its details page.
UI/UX improvements
Many more...
New and often complex interfaces
Complicated procedures they cannot carry out
Countless steps without remembering how and in what order to perfom them
Loss of enthusiasm
Need for new training
Continuous consultation among colleagues
Constant search for information within user manuals
Your help desk is bombarded with requests, often repetitive ones
Processes and procedures are left incomplete
Data input errors
The application is generally not used, especially when its use is not mandatory
Minium is a web testing automation platform that ensures all your web applications are always fully functional, in all the different browsers and operating systems.
If something is not working as expected, you (the business owner) get a notification and get a video with the error the user is getting. You can also access the Minium Manager console and access detailed reports on the tests execution and results.
The beauty of the product is how easy it is to write tests. Writing new tests gets almost as easy as writing English or hitting the record button. There’s a specific console available for it.
Smart Permissions is a module for OpenText™ Content Suite™, improving content access and extending the audit log, leveraging user experience in accessing content, improving user adoption on the platform.
The Green IT is a certification that evaluates the sustainability of IT companies through a rigorous standard that includes guidelines, procedures and specifications for monitoring.
Our Green IT strategy will allow a reduction in costs, with the reduction of energy consumption in the order of 15%, and reduced paper use by the expansion of our Document Management System to other departments and business processes.
The challenge VILT faces is to maintain its commitment to maximize energy efficiency, purchasing certified hardware, promote recycling and biodegradability of no longer used products and work with suppliers who have the same kind of environmental concerns.
All monitoring of this activity is the responsibility of the entity SGS (Société Générale de Surveillance), regarded as the world's largest organization in the field of inspection, verification, testing and certification.
In order to fulfill the mission to which it proposes, VILT undertakes to develop, maintain and improve its Quality Management System, in order to:
In an increasingly global, competitive and aggressive market only the best survives!
Aware of this, VILT knows that just by innovating and providing to the clients' solutions that make them differentiate from their competitors, that give them more competition and to allow them to adapt quickly to a changing market, we will be able to continue to receive recognition from clients.
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