In today’s digital age, customer communication is complex, but it doesn't have to be daunting. FIS® Touch-CX simplifies the entire process of engaging with customers. It's an all-in-one customer communications management (CCM) stack, fostering clear, consistent and effective communication. It features a modular and stackable design, allowing you to engage your customers across every channel and stay ahead of evolving preferences with a next-gen CCM solution.


Why VILT and FIS?

The partnership between VILT (former Tessi C&I) and FIS is at the origin of the creation of our business in Switzerland back in 1991 and never stopped combining VILT’s integration expertise with FIS Global's advanced communication solutions, benefiting financial institutions with streamlined processes and enhanced customer experiences, progressively conquering the Banking industry all across Western Europe. As a matter of fact, we prove being the unique skilled partner of FIS Output Management Solutions Division in the countries we operate in, with an unrivaled depth of expertise.

Together, we empower organisations to deliver personalised, compliant communications, fostering stronger relationships and driving business growth.

Should you be one of our most loyal customers, running still on CSF Classic or on-prem CSF Designer, FIS designed specific tools for helping you transition to the cloud-based Touch-CX.

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The purposes of the processing carried out by VILT Group are the following: sending commercial information and/or notifications and/or requested documents, managing relations with our prospects and/or customers and/or partners. Find out more about VILT.

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