Customer Service
The ability to meet or exceed customer expectations is paramount for every business or organization.
Anticipate & Adapt
A key differentiator in the digital age is the ability to anticipate and adapt to your customer's ever-changing needs.
The need for real-time data, personalization and multiple channel communication processes is crucial to be competitive in the current and future digital environment.
Collect, Connect and Activate
Organisations need a more direct path from data to insight to delivery. This will allow them to understand better and anticipate their customers' needs.
The modern-day organization needs to create, manage and deliver highly targeted, relevant customer communications for multiple digital and print channels, such as letters, invoices, bills, statements, and other customer correspondence. The best customer communications solutions should help companies streamline and automate their customer communications, support customer engagement initiatives and seamlessly integrate with existing business applications.
Build your digital future with our solutions
Enhance the Information Governance in your organization. Access to the single source of truth is crucial!
Make sure your core processes are running in a smooth and controlled way, with everyone focused on the business itself.
Manage your brand, image and media portfolio efficiently, delivering suitable press at the right time and place.
The web is not just being online. It's a bidirectional channel, and your visitors want to get to what they want. Take them on the right journey.
The Green IT is a certification that evaluates the sustainability of IT companies through a rigorous standard that includes guidelines, procedures and specifications for monitoring.
Our Green IT strategy will allow a reduction in costs, with the reduction of energy consumption in the order of 15%, and reduced paper use by the expansion of our Document Management System to other departments and business processes.
The challenge VILT faces is to maintain its commitment to maximize energy efficiency, purchasing certified hardware, promote recycling and biodegradability of no longer used products and work with suppliers who have the same kind of environmental concerns.
All monitoring of this activity is the responsibility of the entity SGS (Société Générale de Surveillance), regarded as the world's largest organization in the field of inspection, verification, testing and certification.
In order to fulfill the mission to which it proposes, VILT undertakes to develop, maintain and improve its Quality Management System, in order to:
In an increasingly global, competitive and aggressive market only the best survives!
Aware of this, VILT knows that just by innovating and providing to the clients' solutions that make them differentiate from their competitors, that give them more competition and to allow them to adapt quickly to a changing market, we will be able to continue to receive recognition from clients.
