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Enterprise Search is used to describe the application of search technology to information within an organization. The major challenge faced by Enterprise search is the need to index data and documents from a variety of sources such as: file systems, intranets, document management systems, e-mail, and databases, etc and then present a consolidated list of relevance ranked resources from these various sources. In addition, many applications require the integration of structured data as part of the search criteria and when presenting results back to the users. And of course access controls are vital if users are to be restricted to data and documents which they are granted access by the various document repositories within the enterprise.
VILT's Enterprise Search Solutions use Autonomy software (the clear leader in Enterprise Search market and the most complete enterprise Search platform), providing you the following benefits, among many other:
- Access to ALL data sources and file types: This is the most important requirement of Enterprise search, as 80% of information within the enterprise is now unstructured, consisting of text, audio and vide.
- Language independence: Enterprises today have operations across the globe conducting business in numerous languages.
- Compatibility with all Operating Systems in the enterprise: Enterprise search platforms need to be completely neutral within the enterprise and be able to work with any operating system.
- FRCP compliance: The FRCP render all relevant Electronically Stored Information (ESI) discoverable, regardless of format or location. To be FRCP compliant, enterprise search platforms:
- Need to search ALL respositories.
- Cannot perform jump out - a sleight of hand used to feign performance where the search engine stops looking across an index as soon as it is believed a large enough group of results has been assembled.
- Need to produce auditable results - hence ALL data needs to be searched fully.
- Need to be able to pass results to a hold function - ensuring that relevant ESI is preserved, not altered in any way or deleted.
- Distribution and Fault Tolerance: For organizations that are geographically distributed, local replicas should be automatically created and utilized where possible. Remote copies should only be used when a local system fails, thereby building fault tolerance, the benefits of local performance and a reduction of resource overhead into a single, seamless service.
- Load Balancing: Data should automatically be replicated across multiple servers and user requests should be load balanced across these replicas, guaranteeing performance, reducing latency and improving user-experience.
- Mirroring/Failover: Automatically generated replicas should be used to provide a pool of servers. The primary resource should be automatically selected and the system should switch to secondary systems if it fails so that service continues uninterrupted.
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