VILT awarded OpenText CEM (Customer Experience Management) Partner of the Year 2012
VILT was distinguished with the award OpenText CEM (Customer Experience Management) Partner of the Year 2012, at OpenText Enterprise World 2012.
This award demonstrates the OpenText’s commitment with committed and loyal partner, recognizing the excellence and innovation of the solutions delivered by VILT worldwide and reinforcing the trust relationship between the two companies.
“Marking its 10th year as a partner for CEM and ECM solutions, VILT is dedicated to delivering high quality products and services to OpenText customers around the world. VILT is also a strategic technology partner extending the CEM portfolio with valuable add-on analytics and portal modules. VILT is truly committed to the success of OpenText, enriching our partnership across technology, sales and services.” (Dan Kehoe - Vice President Channels and Alliances at OpenText, announcing VILT as CEM Partner of the Year 2012).
Customer Experience Management (CEM)
The customer engagement experience.
In the last decade, the Web has evolved from a publishing medium, to a venue where people meet, collaborate and conduct business. Companies know that to engage their audience they must provide a rich, interactive and personalized user experience across multiple channels - websites, mobile devices, social networks, and more.
Improve your business by optimizing your online marketing strategy and campaigns, managing your brand and producing effective customer communications.
Check the OpenText Customer Experience Management Products VILT is skilled at:
|OpenText Web Content Management||Create an interactive web experience personalized for each visitor to your website, mobile device, kiosks and other medium.|
|Customer Communications Management||Enhance customer relationships and value by enabling automated and interactive communications of business-to-business (B2B) and business-to-consumer (B2C) organizations.|
|Media Management||Produce, manage and publish your rich media; ensure consistency and control in the production and distribution of all your digital media assets to increase brand value and improve workplace productivity.|
|Social Communities||Socially-charge your current business processes in a safe, Compliant and easy to use fashion; creating an immersive user experience both for social business and the social marketplace.|
|Portals||Enable organizations to control their total cost of ownership and better engage with users and customers by providing a single point of access to information for WWW, partner extranets and employee intranets.|
|Mobile Web||Provide Enterprises with solutions to create and manage mobile applications and web experiences while providing your marketing and sales organizations with opportunities to extend customer reach and monetization of web services.|